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What is a managed cloud service?

Managed cloud services allow businesses to tap into the power of cloud computing without the pain of becoming an expert in everything. It starts with the simple truth that every cloud has to be managed by someone. Like your retirement savings or your car, it doesn’t manage or maintain itself. So every business faces two main options:


It can hire and train experts to perform all the complex tasks required to manage cloud infrastructure and tools and application stacks. Or it can manage and mediate among multiple providers: say, one for multi-tenant cloud infrastructure and a second for single-tenant servers or VMware in a colocation facility, and a third for support. or

Employ a trusted partner:

This allows companies to focus on their core business — on building great applications and other new products, and landing new customers. They can stay fast and lean, rather than having to swell payroll with additional ops engineers and system administrators and other experts to manage IT that doesn’t differentiate their company.

What is a managed cloud services provider?

Managed cloud allows each customer to choose which IT functions it wishes to manage in-house, while leaving all the rest to its service provider. Managed cloud services can include infrastructure and application level support.

A managed cloud services provider like Rackspace offers its customers big economies of expertise. The provider’s engineers manage not only the customers’ computing, storage, networks, and operating systems, but also the complex tools and application stacks that run on top of that infrastructure. These include the latest databases and ecommerce platforms, as well as DevOps automation tools.

Managed cloud services include, at the infrastructure level:

• Architecture guidance
• System administration and operations (Ops)
• System monitoring, alerting, and reporting
• Performance testing and tuning
• Proactive communications and 24x7 support
• A single point of contact for support
• DNS management
• Security and compliance management
• Backup and disaster recovery
• Database administration
• Developer support and training

At the application and tools level, managed cloud services include:

• DevOps automation tools: Chef, Puppet, Salt, Ansible, LogStash, etc.
• Application deployment, scaling and lifecycle management
• Specialized database management: MySQL, MongoDB, Redis, Hadoop, etc.
• Managed virtualization on VMware vCloud.
• Management of Microsoft apps: SharePoint, Exchange email, Lync, etc.
• OpenStack Private Cloud deployment and management.
• Ecommerce and digital experience platform management: Sitecore, Oracle ATG, Hybris, Adobe Experience Manager, Drupal, WordPress, etc.

Important Aspects Of Managed Cloud As A Service


The enterprises have the option to choose from a number of specialized variants of cloud service delivery models. MCaaS is one of the specialized cloud service delivery models. Like other cloud delivery models, MCaaS also enables enterprises to avail computing resources on demand. But the specialized cloud delivery model makes it easier for enterprises to leverage a variety of cloud services without focusing on implementation and management.

While adopting cloud migration service , an enterprise has the option to avail IT services through a number of cloud service delivery models – Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS). Likewise, a business can choose from three distinct types of cloud deployment models – private cloud, public cloud, and hybrid cloud. Unlike a public cloud, private cloud requires businesses to maintain, manage, and update their data centers by deploying dedicated administrators.

That is why; a number of studies suggest a surge in use of cloud management platforms and managed cloud services. Also, many enterprises nowadays prefer managed cloud to unmanaged cloud to run their applications efficiently in the cloud without maintaining and managing the virtual IT infrastructure. At the same time, a large percentage of enterprises implement and manage the cloud services efficiently by opting for a specialized cloud service model – Managed Cloud as a Service (MCaaS).

Unlike other cloud service delivery models, MCaaS enables businesses to implement and manage cloud services through the cloud vendor. The cloud vendor form partnership with third-party vendors to manage varying cloud services by creating cloud-based software solutions and packages. In addition to extending conventional cloud service delivery models, MCaaS also helps enterprises to avail high-quality cloud services by providing additional computing resources and prompt technical support.